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  • Anakreon - Art of software
  • +375 (17) 284-44-88

  • Emailinfo@anakreon.by

Software Support Engineer

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  • Требуемый опыт работы: от 3х лет
  • Полная занятость, гибкий график
Job description:
  • We are looking for engineers to support customers of one of the largest dedicated Drupal/Wordpress hosting platforms in the world. The primary responsibility is to provide technical guidance and information to customers. This includes reviewing log files, New Relic data, codebase structure/contents and identifying potential points of failure, as well as areas of improvement.
Additionally, you will be involved in:
  • - Contributing to documentation
  • - Assisting with testing new products and tools
  • - Providing CMS expertise to new and existing customer groups.
You are expected:
  • - Deep understanding of PHP - you program and debug PHP, and you're experienced working with Drupal and/or WordPress
  • - Skilled in GIT
  • - Experience with Composer, Build Tools and CI
  • - Experience using the command line
  • - Fluent in reading and understanding log files and error messages
  • - Loves a good database query mystery
  • - Familiar with the full stack, caching, and performance tuning
  • - Is patient and understanding under pressure
  • - English writing skills and is very personable via email
Bonus Points For:
  • - Experienced in a customer facing role, working as a consultant or in an agency environment where you worked with clients
  • - Project management experience, or similar experience working on a team to solve problems
  • - Previous experience doing IT or tech support
  • - Having DrupulOrg and/or WordPress.org profiles
  • - Being a regular attendee at Drupal Camps and/or WordCamps.
We offer:
  • - Work on non-standard projects in a team of highly qualified specialists
  • - Competitive salary
  • - Office in the center of Minsk
  • - Flexible schedule
  • - Opportunity for career growth
  • - Possibility of business trips to the USA
  • - Wide social package (medical insurance, classes in English, compensation of sports expenses, payment for additional education).